FAQ

FAQs

Pamper Your Pet

Have a pet grooming-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Why is my dog scared of grooming?

    Dogs are scared of grooming, generally, because they don’t like being separated from their parents. They may shake while you are there but usually stop after you leave. Pamper Your Pet does our best to make them feel safe and loved. However, they are known to feed off of their owners’ emotions. That’s why we recommend showing confidence during drop off and not hovering.

  • How long does it take?

    Most grooms can be completed within 4 hours. However, this depends on:

    • Cooperation and temperament
    • Condition of coat
    • Breed and size
    • Type of haircut
  • Will my dog be sedated?

    No. We do not sedate dogs. We try to get the groom done with love and patience only.

  • Can I stay during the grooming?

    Sorry, but no. You are the love of your dog’s life and seeing you will set them off into a frenzy. This can be especially dangerous while grooming them, as we use sharp tools like scissors and clipper blades. Most dogs are more stressed when the owner stays.

  • Why do you insist on shaving my dog?

    The only time we’ll insist on shaving your dog is when de-matting them become painful or too stressful. Remember: humanity before vanity.

  • Do you accept walk-in appointments?

    No. However, we can make same-day appointments (if we have space available). For same-day appointments, you must understand that appointment dogs have priority, so your pet may be in our salon for an extended period of time.

  • How do I keep shedding to a minimum?

    Regular brushing is healthy for follicle and skin care and will help get rid of the old dead undercoat, minimizing shedding.

  • How do I prepare my dog for their first bath?

    To prepare your dog for their first bath, you can work on getting them to trust you in general. To do so, lay them down belly-up, and gently touch their paws, ears, open their mouth, etc. Dogs need to learn to be touched all over to be able to withstand grooming. Give your pup grooming tools to sniff and become comfortable with. Also, you can run bath water and let them become accustomed to being around running water. Finally, you can slowly acclimate them to the feel of a blow dryer. We recommend using treats as positive reinforcement and remaining positive throughout the experience.

  • How do you soothe a dog's anxiety at the groomer?

    We create a relaxed environment by nurturing and loving our canine clients. This helps reduce squirming and fussing.

  • Is it okay to bathe my dog on a regular basis?

    You can bathe your pet as often as you like, so long as you use the right shampoo. Using the wrong shampoo can dry out their skin, causing more issues. Pamper Your Pet can advise you on the appropriate shampoo for your dog.

  • How often should I brush my dog's hair?

    Dogs with short and smooth-coated hair should be brushed every week using a rubber curry and brush in the direction the hair grows. Dogs with long and full-coated hair need to be brushed and combed multiple times every week, if not daily.

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